Accounts Payable Payment Correction

Accounts Payable Payment Correction

If a payment was made in error on an accounts payable transaction, the payment can be removed and then re-entered correctly.

To remove the payables payment;
  1. Go to Supplier > Account tab
  2. Uncheck Current checkbox 
  3. Find the payment transaction
    1. if the payment paid more than one event, then each event payment will need to be processed in next step  
  4. Open transaction(s), click unpost, then delete 
Interactive Demo:  Payables Payment Correction


Cheque Number Retention
If you require to maintain cheque number sequence in Sandbox rather than deleting the payment record, follow this process;
  1. Unpost the cheque Payment
  2. Edit the debit and credit to $0 and click 
  3. Edit the memo field on the transaction to show the cheque was canceled 
  4. Re-Post the transaction
The event/transaction that the cheque was posted against will re-open and the cheque will appear on the cheque Report (Reports > Accounting > Cheque Report).