Accounts Receivable Corrections
To reverse the payment of an invoice that was paid in error, the payment can be removed from the system through the Customer record. Go to Customer's account, select Options tab, then uncheck Current checkbox. In the list below you will be able to find the transaction payment for that date with the Invoice referenced. Click on the payment, unpost, then delete the payment transaction.
Interactive Demo: Reverse invoice payment made in error
The above procedure can be used to reverse a general account payment by clicking on the payment record...
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