Apply Adjustment to Customer Account

Apply Adjustment to Customer Account

If you need to apply an adjustment to a customer account to clear or reduce the amount on an invoice to an expense account this can be performed in the customer account.  
  1. Go to Customer > Account
  2. Select Apply Adjustment Drop Down
  3. Select Receivable as Department
  4. Choose an expense GL account
  5. Enter the amount to credit as a negative
  6. Click Apply Adjustment
  7. A pop up with "Do you want to automatically apply this adjustment to the oldest outstanding transaction?" will display...
    1. Yes, will apply to oldest transaction.  If you are clearing the account to 0 this will apply an adjustment to each transaction
    2. No, will post the adjustment only and you will be required to go to Payables to offset the transactions