Apply Adjustment to Customer Account
If you need to apply an adjustment to a customer account to clear or reduce the amount on an invoice to an expense account this can be performed in the customer account.
- Go to Customer > Account
- Select Apply Adjustment Drop Down
- Select Receivable as Department
- Choose an expense GL account
- Enter the amount to credit as a negative
- Click Apply Adjustment
- A pop up with "Do you want to automatically apply this adjustment to the oldest outstanding transaction?" will display...
- Yes, will apply to oldest transaction. If you are clearing the account to 0 this will apply an adjustment to each transaction
- No, will post the adjustment only and you will be required to go to Payables to offset the transactions
Interactive Demo: Applying an Adjustment to a Customer
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