Customer Account Payments

Customer Account Payments


A simple way to accept customer payments is through the Customer > AccountReceivables can handle the more complex payment transactions.

Payment on Account
A customer can make a payment on account without identifying the transactions to pay.  Just click on the Payment Options button, select the payment type, and then add the amount.  This will go on their account to be applied later.   

Pay off Transactions
Select  the transaction(s) from the grid to process a customer payment.  The total of the transaction(s) will display in the Selected Total above the grid.  Click on the Payment Options button, select the payment type, and then add the amount.  
  1. A payment matching the selected total will pay the transactions and will disappear from the grid.
  2. An overpayment will give you a credit (Account Payment)     
  3. An underpayment will reduce the amount of the receivable and will display in the "Remaining" column in the grid.  If more than one receivable is selected, the oldest will be applied the payment first. 

Note: when paying off receivables transactions and they are removed from grid, these can still been viewed by unchecking the current checkbox. 




 
    • Related Articles

    • Customer Charge Account / Credit Limit

      Adding a credit limit to a customer account allows the customer to purchase products or services on credit. Customer credit can be enabled by editing the Customer Account and adding a credit limit. This will add the following option when tendering an ...
    • Recording Receivable Payments

      Receivable Payments Regular payment On the left menu click “Finance” and select “Receivables”. Locate the customer and select the receivable transactions and click on the “Process Payment” button: Select the GL Account, confirm the payment amounts ...
    • Apply Adjustment to Customer Account

      If you need to apply an adjustment to a customer account to clear or reduce the amount on an invoice to an expense account this can be performed in the customer account. Go to Customer > Account Select Apply Adjustment Drop Down Select Receivable as ...
    • Customer Record Detail

      Note: not all tenants will have the same fields and user access may restrict the ability to access some functionality. Editing the customer record Details - edit the customer contact information Finance - update/view the customer credit limit and ...
    • Requiring Purchase Order number on customer account

      Under the customer record, navigate to the Finance tab and select the Requires PO# checkbox: Note: The requires contact for sale will require you to select a contact as an authorized buyer. The user will need to save the Customer PO # on Work orders ...