Open Tickets

To view your open tickets, create an account in the Sandbox Help Center.  Click Sign Up in the top menu bar.

Once logged in, go to My Area to view all support tickets in various stages (Open, Closed, On Hold, etc).

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• Submitting Help Tickets

  When submitting a support ticket, the more details you provide about the issue you're having the better we will be able to understand and resolve the issue quickly. Let us know the function or area in Sandbox where you are encountering issues and if ...

• Review Closed/Won Leads

  Once a lead has been Won or Closed the leads are accessible by clicking on the Closed on Won stage box at the top of the browser. The leads will open in a window and can be accessed by double-clicking on a lead. Once open, the lead can be reopened by ...

• Product Return

  Product Returns are generated from sales invoices that will return the product(s) to inventory at the cost purchased. To create a Product Return; Go to the invoice the product was purchased on Click on Product Return Select the products and ...

• Split Recipe Line Item

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• Attach Files to Events

  To enable the ability to add an attachment (PDF, image, spreadsheet, etc.) to an event, go to Settings > Team Settings then while on the Team tab select the team from the list above. For example, if we want to be able to add PO ...