Receivables

Receivables found under the Finance menu option will show all customer's outstanding transactions including any credits applied to the customer's account.  These are displayed in aging buckets; Current, 30-60, 60-90, and 90+ days.  From this screen you can process customer payments, email outstanding invoices,  and email statements.  The Receivable Aging grid is detailed below.

Process Payments

To process payments for a customer;

1. Check transactions for payment 
   
2. Review selected total in top header
   
3. Click Process Payment button
   
4. Select Tender Option and GL Account
   
5. Confirm payment amount and then click Process Payment

Demo: Process Payment

Payments can also be processed from the Customer Account. 

Email Statements and Invoices

To email customer Statements from Receiving;

1. Select customers to receive statement by checking box in header  or by selecting customers manually
   
2. Click Email Statements
   
3. Select Statement email template, edit message if required
   
4. Click Send
   

Demo: Email Statement(s)

Statements can also be sent from the Customer Account. 

To email customer Invoices/Transactions from Receiving;

1. Select customer transactions by checking box next to transaction  
   
2. Click Email
   
3. Select appropriate email template, edit message if required
   
4. Click Send
   

Demo: Email Customer Invoices/Transactions

Customer transactions can also be re-emailed from events.

The Receivables Grid

Parent Entity Name - customer # and name.  When this icon appears ,  this represents a billing contact for the customer.  When emailing invoices and statements this will be the recipient.  To check billing contact, click on the customer name and select the Contacts tab.

Email Statements - when checking this box, all customers that have Email Statements enabled on their account will be checked.   Customers that have the the following icons after their name will be selected; .

Select Transactions - these check boxes can be toggle on/off .  When selected you can process payments against selected transactions or email the transaction to the customer.   Offsetting credits and invoice transactions can be selected and processed to remove from receivables. 

Transaction - the receivable transaction is listed in this column.  This could be an invoice, product return, account payment, adjustment, interest charge, or any other accounts receivable transaction/entry.  Clicking on the transaction with show the journal entry.

Transaction Date, Due Date, Terms - these next 3 columns come from the transaction/entry.  If terms were added to an invoice or POS, then the Due date and Terms will be populated.

PDF Sent - a blue check mark  will appear if a PDF document was already emailed to the customer.

Aging Buckets - the transaction/entry total will appear in the Current, 30, 60, 90+ day buckets according to the transaction date.  Clicking the check box  to the left of the day period will select  all those transactions that apply.  Then you could email all transactions that are in that period(s).

Available Discount - if the transaction has terms that have an early payment discount, they discount will appear here while still within terms.   

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