Related Articles
Sales Training
Below you will find links to knowledgebase articles that a Sales user should be well versed in to do their job efficiently. After reviewing these articles, you will find a series of tasks to be completed to ensure that there has been a knowledge ...
Customer On Hold
A customer can be temporarily put on hold to suspend transactions. On the customer record, usually under the Finance tab, there is an On Hold setting. When checked the customer is put on hold. When an On Hold Customer is selected on an order, the ...
How to Cancel a Deposit on an Event
Below is a training video on how to cancel a deposit that has been taken against a sales event. Cancelling Deposits https://app.arcade.software/share/NOCTKQVtoi7qxtTFIla5
Sales Invoice
The most common way to create an invoice is from a Delivery Event. Click the Generate Invoice button Confirm the products/quantities to invoice Click save to create the Invoice Invoice will be automatically sent or be required to be sent manually ...
Special Customer & Product Pricing
Customer Pricing Pricing records can be set up to override the system default pricing for a customer by product. These can be added from the Customer record or the Product record. Click on Sales Pricing from the Customer or Product record and then ...